Terms & Conditions

This website is provided for informational purposes and to facilitate access to our therapy services and grief support course. You agree to use the website lawfully and not to:

• Use the website in any way that breaches applicable laws or regulations
• Reproduce, duplicate or copy any content without written permission
• Transmit any data or material that is harmful, threatening or abusive
• Attempt to gain unauthorised access to any part of the website

The information on this website is provided for general informational purposes only. It does not constitute medical advice, diagnosis, crisis support or emergency services.

Roisin Nicholson is a BACP Accredited person-centred psychotherapist. Therapy sessions are provided online via secure video. By engaging in therapy, you acknowledge the following:

• All sessions are online only — no face-to-face appointments are available
• Sessions are 50 minutes in duration
• Therapy is not a substitute for medical or psychiatric care
• Roisin is unable to work with clients based in the USA or Canada due to licensing requirements
• This service does not provide crisis or emergency support

Everything discussed in therapy is confidential and held in accordance with the BACP Ethical Framework. Confidentiality may only be broken in exceptional circumstances, including:

• Where there is a serious risk of harm to yourself or others
• Where there is a safeguarding concern involving a child or vulnerable adult
• Where disclosure is required by law (e.g. terrorism, drug trafficking, money laundering)

Where possible, any breach of confidentiality will be discussed with you first.

Individual therapy sessions are £85 per 50-minute session. Payment is made in advance via bank transfer. Payment details will be shared once we agree to work together. All prices are in GBP (£).

Fees may be reviewed periodically. You will be given reasonable notice of any changes.

We understand that life after loss can be unpredictable. If you need to cancel or reschedule a session, please give at least 48 hours' notice where possible.

Late cancellations (less than 48 hours) or missed sessions may be charged at the full session rate. This policy is always applied with compassion and individual circumstances will be considered.

If you have a concern about the therapy service, please raise it with Roisin directly at info@babylosstherapist.com. If the matter cannot be resolved, you have the right to contact BACP:

“Life After Baby Loss: A Safe Space to Land” is an educational course designed to provide information, tools and support for individuals navigating baby loss grief. This course is not a substitute for professional mental health treatment, medical care or therapy.

What this course is:

• Educational content about grief and trauma responses
• Self-help tools and coping strategies
• Guided meditations and mindfulness practices
• Personal insights from lived experience
• Information to help you better understand your grief journey

What this course is not:

• Professional therapy or counselling sessions
• Medical advice or treatment
• Crisis intervention services
• A substitute for professional mental health care
• Individual clinical assessment or diagnosis
• Emergency mental health support

If you are in immediate danger or experiencing a mental health crisis, please contact your local emergency services before continuing with this course. Please seek immediate professional support if you experience:

• Thoughts of harming others, self-harm or suicide
• Severe depression that interferes with daily functioning
• Panic attacks or severe anxiety
• Substance abuse as a coping mechanism
• Inability to care for yourself or others
• Persistent sleep disturbances or loss of appetite
• Social isolation lasting more than several weeks
• Any mental health symptoms that feel worrying or unmanageable

15.1 Personal Responsibility

• You understand this course is educational and not therapeutic treatment
• You are responsible for your own wellbeing during course participation
• You will seek professional help if you experience any concerning symptoms
• You will stop engaging with content if it becomes overwhelming or harmful
• You agree not to share or distribute course materials publicly or for commercial purposes without written permission

15.2 No Guarantees

• While this course provides valuable tools and information, there are no guarantees about specific outcomes
• Your experience may differ from others — and that's completely normal
• Grief is individual — what works for others may not work for you and vice versa

15.3 Use of Information

• You will use the information provided responsibly and in accordance with your own needs
• You understand that advice given is general in nature and not personalised therapeutic recommendations
• You will not use course content as a substitute for professional medical or mental health advice

Course creator's responsibilities:

• To provide educational content created with care and professional knowledge
• To clearly communicate the educational (non-therapeutic) nature of the course
• To provide crisis resources and guidance on when to seek professional help
• To maintain appropriate boundaries as an educator rather than therapist

Course creator's limitations:

• Cannot provide crisis intervention or emergency support
• Cannot offer personalised therapeutic recommendations
• Cannot guarantee specific outcomes or results
• Cannot replace professional mental health care

By participating in this course, you acknowledge that you understand these limitations and agree not to hold the course creator liable for any adverse outcomes that may occur. This limitation of liability applies to the fullest extent permitted by law and shall survive completion or termination of your access to the course.

In compliance with UK consumer law, by purchasing digital content with immediate access, you waive your 14-day right to cancel under distance-selling regulations. Because this is a self-paced digital course, you receive immediate access to all materials upon purchase. For that reason, all sales are final and non-refundable.

This policy helps protect the integrity of the course and the time, care and professional experience that went into creating it. If you experience any issues accessing materials or feel uncertain about whether the course is right for you, please reach out — we will always do our best to ensure you receive the support and value you need.

To the fullest extent permitted by law, Roisin Nicholson Therapy shall not be liable for any indirect, incidental, special or consequential damages arising from the use of this website, therapy services or the grief support course.

Nothing in these terms excludes or limits liability for death or personal injury caused by negligence, fraud or fraudulent misrepresentation, or any other liability that cannot be excluded by law.